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Every day there is more reason for telcos to make their processes and systems more agile and more flexible. The technology behind Next Generation Networks (NGN), Software Defined Networks (SDN) and Self-Optimizing Networks (SON) goes a long way to providing such flexibility, but these still need to interact smoothly with any number of back office systems and the data contained within them. System consolidation and integration is therefore as big an issue today as it has ever been, if not more so, and this report assesses whether Latin American operators are responding to the challenge.
INCLUDED IN THIS MONTH' EDITION:
Rethinking silo integration
Surveys in Europe confirm that there is no guarantee that a platform consolidation effort will make a difference, and Latin American operators should take note of that because they are using the same underlying systems and infrastructure.
We know our rights!
Despite the presence of number portability systems in most Latin American countries and fairly specific rules about service quality, operators keep getting caught out, often incurring fines. Operators are therefore highly concerned with aligning their BSS and OSS assets with Customer Experience Management.
Telecom Readers' Survey 2014
Latin American pay-TV: Shaking it up on various levels
Telecom Readers' Survey for 2013
4G LTE: Already Making Waves in Latin America
The Case for Embracing Small Cells and Wi-Fi
Cloud adoption in Latin America: The first shafts of light exit Pandora's box
Outlook 2014 Telecommunications: Content becomes ubiquitous
Skimming the cream: MVNOs take hold in Latin America
Update: The state of broadband in Latin America
Broadband proliferation: An uphill battle
Beyond Scada: Progress Towards Smart Grids in Latin America
Whatever Happened to LBS and M-Advertising?